Cool!

To ward off negative vibes (due to my previous post), how about a token of appreciation to the people serving at DFA Pasay? (At last, I have no pending posts anymore. Yey!)

Last June 1, we went to DFA Pasay to get our authenticated school records. My post about our itinerary that day describes how the entire day went. I went straight to the room of CHED and found that there's only one employee working for all the people who are waiting for their names to be called to get their own authenticated copies. There were about 100+ people by the time I arrived. The room was so hot, there's just 1 electric fan for all of us! Just imagine... Raffy, the employee, had to deal with everyone in the room - those who are asking when they'll be called, if their records are already there, and the newcomers who are just about to submit their claim stubs. People flock him everytime he comes back to the room, holding some papers with him that he needs to stamp, sign, and put the O.R. number to before he calls the respective people who can claim them.

Okay, okay, so what's my point here? I'm just amazed that Raffy didn't lose his temper even one time! Cool! Yeah, I really admire people who can keep their calm even if people tend to be harassing them already. I knew there were some points when he was about to lose it, especially when he already asked the people standing at his right side to move because they're blocking the electric fan...but he managed to keep his voice down and pleasing.

To my surprise, even the security guards were not grouchy, grumpy, unrefined, and indecent (para mas may feeling - hindi sila bastos) that you can speak with them properly! Simply amazing, huh?

FACT: There are people who work at NBI Clark and SSS Angeles City who are the exact opposite of those who work at DFA Pasay. tsk tsk tsk... I'm sorry, I don't have their names, but man, come on, you don't have to shout at an old man who can't think right away of his SSS PIN number or another old man who doesn't understand what you're telling him at the other side of the glass window. I just hope they realize that since they work as customer service representatives, they HAVE to at least be polite.